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Everything you need to know about Nektar.
General
Nektar is the only revenue operations solution today that solves the upstream and the downstream problems, and unlocks revenue efficiency. Upstream problem is the issue with incomplete, dirty CRM data. With an accuracy of >95%, Nektar unifies all your first-party contacts and sales activities in your CRM from your disconnected tools. A Nektar-powered CRM is a data-packed CRM. Nektar, then, uses this data to solve the downstream problem of visibility. It generates insights into deals, pipeline, rep productivity, and revenue efficiency and pushes them to relevant users via Slack or MS Teams.
If you’re using a CRM, you need Nektar.
Since Nektar is the only activity capture solution that supports the entire revenue funnel – presales, sales, marketing, and customer success, it benefits multiple teams across levels. Reps and CSMs who interact with prospects and customers everyday, never have to worry again about updating the CRM. Since the CRM is packed with data, Revenue (or Sales) Operations teams can generate meaningful reports on several metrics. Such fuller reports provide managers and leaders across Sales, Marketing, and Finance (CFOs) with in-depth visibility into their rep productivity, revenue efficiency, and pipeline health.
Nektar is a no-code, AI-enabled solution that leverages APIs. Using API integrations, Nektar connects with your CRM, inbox, calendar, and other tools present in your revenue stack. Sales activities and contacts get automatically synced into the CRM while reps work on them.
Less than 90 minutes. More importantly, you will see return on your investment on day 1 of implementation. Nektar goes back in time and adds all the data in your CRM that has been missing from it.
Forecasting solutions, typically, use CRM data to generate forecasts. They’re perfect if the CRM data is clean and complete. However, if this critical data source is of poor quality, then forecasts also become inaccurate – garbage in, garbage out. Nektar enhances the ROI of forecasting solutions, as well as other tools that rely on CRM data.
After-sales support starts as soon as you become a Nektar customer. From implementation to kick-off, to onboarding, to value realization, and beyond, you will be looked after with the utmost care. This includes a named CSM, 24×5 support via Slack, calls, and emails, and Revenue Operations consulting.
Data+
Data+ is a no-code data tool for revenue operations that eliminates CRM data leakage. It’s an AI-assisted activity capture solution that plugs CRM data gaps by automatically syncing contacts and sales activities from emails, calendars, meetings, and social channels. Data+ is one of 3 Nektar products.
It’s almost instantaneous. In some rare cases, it may take up to 10 minutes.
For Data+ to function perfectly, Nektar integrates with Salesforce and requires access to the following objects – Contacts, Leads, Opportunity, Account, Tasks, Events. Data+ can read and write data, but only if the necessary permissions are granted.
Currently, Nektar supports Salesforce as the CRM. Email providers include Gmail and Outlook.
Data+ is not a CRM enrichment tool. It creates contacts (from ongoing or past sales conversations), syncs activities, links both to relevant opportunities, ignores non-sales data, assigns accurate contact roles, and learns from human intervention. It’s the only tool you’ll need to ensure the best CRM data integrity and hygiene.
Yes, and this is configurable to match your specific requirements.
Yes.
Yes.
Nektar Buzz
Nektar Buzz is a revenue intelligence messenger that delivers critical insights on Slack and Microsoft Teams to the right people for proactive intervention that de-risk opportunities.
Nektar uses Slack APIs to push different Buzzes to Slack or Microsoft Teams.
Yes, you can choose from your Slack channels to decide what Buzz should show where.
Yes, you can choose from your Slack channels to decide what Buzz should show when.
Yes, you can manage existing Buzz and create a new one from the ‘Admin Panel’.
Yes, Nektar Buzz lets you buzz your entire company.
Security
We recognize that your data is very sensitive. We combine enterprise-grade security features with comprehensive audits (SOC2, ISO27001) of our applications, systems, and networks to ensure customer data is protected.
SOC 2 type II, ISO 27001. Additionally, we’ve also completed penetration test through a third-party vendor.
All data is subject to your configured retention schedule. Any data that’s deleted from Salesforce is automatically soft-deleted from our system. By default. we have a policy of hard-deleting objects that have been soft-deleted for more than 12 months ago. We can adjust this timeline, in line with your security policy.
Nektar hosts all its software in Amazon Web Services (AWS) facilities in the USA. Amazon provides an extensive list of compliance and regulatory assurances, including SOC 13, and ISO 27001. See Amazon’s compliance and security documents for more detailed information.
We only create additional records on Salesforce or augment existing records. We never delete information or overwrite anything on your Salesforce instance.
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Reach us at @AiNektar
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