Nektar vs Match My Email
Match My Email syncs email and calendar into Salesforce and stores it permanently. Nektar does that and writes the relationship data with it, creating the Contacts that were missing and attaching them to the opportunity, so a deal shows every person in it rather than a list of messages.
Top revenue teams ❤️ Nektar
Quick Overview
Match My Email is an email and calendar sync tool. It moves messages from Outlook, Gmail or any IMAP server into Salesforce and stores them permanently.
Nektar is a relationship layer. It captures the same activity, creates the Contacts that were missing, writes the Opportunity Contact Role so those people are attached to the deal, and attributes meetings to every attendee rather than to the organiser.
Both tools will put the email in the record. Only one of them tells you who was in the deal.
Trusted by leading B2B Revenue teams
Features
Contacts and Contact Roles
Creates the missing Contact and attaches it to the opportunity.
The buying group stays connected to the deal it belongs to
Creates Contacts. No Contact Roles.
The person lands in Salesforce attached to nothing
Opportunity matching
ML Affinity scoring
Handles multiple open opportunities, partner-involved deals and enterprise complexity
Rule-based text matching
Depends on words, numbers or tags appearing in the subject or body
Meeting Attendee Attribution
All Participants
SEs, CSMs and managers on the call attribute against the deal
Not offered
Calendar sync itself is a paid add-on
Email Coverage
Outlook and Gmail
Gmail, Outlook, Office 365, Microsoft 365, Yahoo and any IMAP server
Calendar
Included
Paid add-on, +$1.95 per user per month
Salesforce Storage
Lean
Lightweight Task and Event records, with guardrails on what gets written at all
Billed to your org
Every message and attachment counts against your Salesforce storage allowance, signature images included
Historical Backfill
No Cap
As far back as the business needs. Most teams choose 12 months
Quote Only
No published depth, no published price
Data Migration
Included in onboarding
Priced Separately
Email Data Migration is a quote
Pricing
Per user
Capture behaves the same at 50 reps or 500
$10.75 is the 60-seat rate
The pricing page loads with the slider preset to 60 users. Monthly billing is $11.95
Support
Dedicated CSM support through Slack, email and zoom.
Email, phone and Zoom, included
Why Nektar.ai Wins?
The Contact With No Role
Match My Email creates the Contact. It does not attach that Contact to the opportunity, because Contact Roles are not part of the product. The person sits in Salesforce and the deal still does not know they were involved, so pipeline reports and buying-group coverage come back empty and somebody fills it in by hand.
The Matching Rule You Maintain
Their matching depends on words, numbers or tags appearing in the subject line or body. When a contact writes from a second address, or the tag is missing, the match does not happen. Nektar matches on ML affinity across accounts and opportunities, so there is no rule to write and nothing to fix when the sales process changes.
The Storage Bill
Permanent storage in Salesforce is their core promise and it is also a line on your Salesforce invoice. Every message and every attachment counts against your allowance, signature images included. Nektar writes lightweight Task and Event records, with guardrails on what gets written at all.
AI On Top Of A Gap
Their two AI features read what is already in the record. If the Contacts were never attached to the opportunity, that is what the AI reads. Nektar writes the relationship structure into Salesforce first, so Agentforce and anything else built on it is reasoning on a complete deal.
Hear from our Customers
We needed more than just emails synced into Salesforce. We needed activity data to be accurately captured, associated with the right contacts and opportunities, and structured in a way our teams could actually report on and use. Nektar gave us that visibility by automatically capturing customer interactions and connecting them to the right CRM records with the context intact. Instead of spending time fixing associations or filling in gaps, our teams now have more complete engagement data they can rely on for reporting, pipeline reviews, and understanding what’s really happening across deals.
Head of GTM Ops, SaaS B2B Company
Migrated from Match My Email
Match My Email helped us get emails into Salesforce, but we needed more complete visibility into customer engagement. With Nektar, activities are accurately associated with the right contacts and opportunities, giving our teams data they can actually trust for reporting and pipeline decisions.
RevOps Manager, AI company
Migrated from Match My Email
Choose Match My Email if
- Email and calendar into Salesforce is the whole job
- Your mail sits on an IMAP server rather than Outlook or Google
- Included phone and Zoom support is the deciding factor
Choose Nektar if
- The deal has to show who is in it, not only what was sent
- Pipeline reports, buying-group coverage or forecasting read Contact Roles
- SEs, CSMs and partners join meetings and their activity should attribute
- Somebody is maintaining matching rules by hand today
- You are putting AI or agents on Salesforce data and the relationships have to be there first
Frequently Asked Questions
Can Nektar and Match My Email run in the same Salesforce org?
Technically yes, and a short overlap is worth running to validate capture accuracy before switching anything off. Both write real records, so running both for long produces two sets of real duplicates. Two to four weeks is the usual transition window.
What happens to the email history Match My Email already stored?
It stays. Their model writes permanently into your own Salesforce org, so those messages are yours and turning off the sync does not remove them. What is missing is the structure around them. Nektar backfills as far back as the business needs, most teams choose 12 months, and it writes the relationships in retroactively.
Does Match My Email create Contacts, or only log emails?
It creates them. Auto-create works on domain matching, and Contacts, Leads and Accounts can be created by hand. What it does not create is the Opportunity Contact Role, so the Contact is never connected to a deal.
What is the catch with Nektar?
Nektar connects to email and calendar and writes to Salesforce. If the requirement is only to move messages into the record and nothing else, it is more product than the job needs. It earns its place when who was in the deal matters as much as what was sent.
Does switching mean reps change how they work?
No. Nektar captures in the background from email and calendar. Reps install nothing and log nothing, so adoption is not a rollout question.
Does this need changes to our Salesforce schema?
No. Nektar writes to Task and Event, which exist in every Salesforce org. It can populate custom fields you already have, and it can write to custom objects where the sales process runs on them.
Will this affect our Salesforce storage bill?
With Match My Email, yes. Messages and attachments are stored permanently in the org and count against your allowance. Nektar writes lightweight Task and Event records with guardrails on what gets written at all.
How does Nektar pricing work?
Priced per user, and capture behaves the same at 50 reps or 500.
Weighing other options too?
Ready to see who is actually in your deals?
Getting the email into Salesforce is the easy half.